Please allow 2-5 days to process your order. Expect an email within 2-5 days to let you know your order has been received and we will begin production, or be in touch with design questions, soon.
If your order is being shipped within the continental U.S., we typically offer free ground shipping, or you can pay for expedited shipping. Rates vary depending on the time of year, size of your order, etc. so we cannot guarantee a shipping rate until an order has been placed.
In the event that your order arrives damaged in any way, please email us as soon as possible at firstname.lastname@example.org with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
If you have any further questions, please don’t hesitate to contact us at email@example.com.